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RNT Characterisation
Quality of Service
Annual Report
Exceptional Events
Delivery Points
Delivery Points List
Quality of service 

The Quality of Service Regulation (RQS) establishes the technical and commercial requirements to which the services provided in the National Electric System must comply.

  • The technical requirements refer to indicators of continuity of service and the quality of the electricity supply.
  • The commercial requirements refer to communication and customer service.